Avatar

Joshua Sheridan

Sr. Support Specialist

Atlanta, GA, USA

josh@joshuasheridan.com

770-490-0791

joshuasheridan.com


Proficiencies

IT

90%

Coding

65%

Design

60%


Projects

github.com/jooshkins

thoughtcrimedesigns.com



Work Experience

Sr. Support Specialist / Federal Reserve Bank - Atlanta / 2008 - Current

Systems engineering, server administration, desktop support, scripting, application development.

  • Developed two client facing desktop applications with React and Electron, a self service portal for users to run updates and install software, and a utility to manage folder permissions.
  • Designed and implemented a Puppet / Foreman installation, used for configuration management, and imaging of PC, OSX, and Linux workstations.
  • Utilized PowerShell and Bash for cross-platform application packaging, reporting, and creating utilities for technicians and clients.
  • Setup, deployed, and managed Windows and Linux servers.
  • Started out as an Intern then leveled up to a Support Specialist then again to a Senior Support Specialist.

Co-op Computer Engineer / DataPath / 2006 - 2008

SATCOM equipment driver debugging (TCL code), GUI panel creation, Technical support for Datapath software


Computer Repair Technician / Computer Connection / 2006

PC technical support - phone and in-person.

Education

Georgia State University / 2007 - 2012

B.F.A. -- Drawing and Painting -- GPA: 4.0 -- Summa Cum Laude

Skill Set

Developer

Coding:
JS, PowerShell, Puppet, Bash, C#
Frameworks / Libraries:
React, Electron, Node, jQuery, Unity
Markup:
HTML, CSS, SCSS, Bootstrap, Blueprint

IT

Server:
Puppet, Foreman, MDT, AD, PXE, RAID, Hyper-V, Windows Server, Linux Server, Docker
Workstation:
PC, OSX, Linux

Design

Photoshop, Illustrator, Zbrush, Maya, Unity Editor